Air Astana launches meet and greet airport service
Kazakhstan full service carrier Air Astana will introduce a new Meet & Greet service for passengers on arrival and departure at its Almaty and Nur-Sultan airport hubs, as well as a transit service at Frankfurt airport.
The new service starts from 9 April 2021.
It is intended to smooth the passenger journey through the airport, with easy completion of mandatory procedures currently required for international travel.
In Almaty and Nur-Sultan, departure and arrival escorts will meet passengers at designated entrance and exit points within the terminal, with assistance provided for baggage handling, check-in and boarding.
In Frankfurt, passengers using the transit service will be met by the escort at the aircraft door or entrance to the terminal, with expedited transfer procedures to the connecting flight for both passengers and their baggage.
The fee for the Meet & Greet service is €40 (Tenge 20,000) per passenger at all three airports.
Information about the service and how to book, can be found at https://airastana.com/kaz/en-US/My-Booking/Meet-GreetAir
Air Astana is the flag carrier of Kazakhstan, offering a wide network of international and domestic flights with a fleet of 34 aircraft.
Its low cost subsidiary FlyArystan is rapidly growing in the domestic market.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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