Alaska Airlines passenger get cash, free counselling
Alaska Airlines has offered passengers on the flight that lost a door plug $1,500 in compensation with no strings attached.
On top of this, they get a full refund and free access to counselling if they wish.
“Alaska Airlines provided a full refund. As an immediate gesture, we also provided a $1,500 cash payment to cover any incidental expenses.,” the airline said.
“The payment was provided without any stipulations or conditions.”
The Boeing 737 Max 9 jet had to make am emergency landing back at Portland, Oregon when a panel for an optional emergency exit blew out at 16,000 feet.
The plane landed with just a few minor injuries.
These passengers have ‘access to mental health resources and counseling sessions’ by Alaska Air partner Empathia.
“We continue to work with passengers to address their specific needs and concerns,” an airline spokesperson said.
Last week, the first passenger lawsuit was filed against plane maker Boeing but Alaska Airlines was not named as a defendant.
The FAA has launched an investigation into Boeing.
Related News Stories: Alaska Air sued over off-duty pilot sabotage attempt Blow out flight passengers file lawsuit against Boeing Alaska Air to buy Hawaiian Airlines in $1.9 billion deal United, Alaska Air discover loose parts on grounded planes … FAA grounds all Boeing 737 Max 9 aircraft Up in the air: Standing room only for this passenger News TravelMole – Travel industry community since 1999 Suspect arrested after woman dies on Alaska cruise Unclaimed baggage piling up at airports
Related News Stories: Any advice on canceling a saver fare without losing money (covid ... What are Alaska Airlines passengers owed after Boeing Max 9 ... Book two tickets, one with miles and one with cash? : r/delta Alaska Airlines offers passengers mere $1,500 for horror flight as ... Mileage plan strategies for newbie : r/AlaskaAirlines Last-Minute FREE Upgrade on Your Flight (Easy Step-by-Step!) YSK You are legally entitled to compensation from flights canceled ... How many miles do you need for a free flight on Alaska Airlines ... Booking paid and miles flights together? : r/AlaskaAirlines Choices During a Delay Customer Commitment - Alaska Airlines
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
France prepares for a massive strike across all transports on September 18
Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt