American Airlines takes the HEAT out of flight disruptions
American Airlines is bringing the HEAT this summer.
The airline has developed new tech – the Hub Efficiency Analytics Tool (HEAT).
The new tool dynamically moves flight schedules around so customers, crews and aircraft keep moving when bad weather strikes.
Developed in-house, HEAT optimizes data about weather, how full flights are, customer connections, and gate availability.
It also takes into account any air traffic control or crew constraints that could contribute to flight delays.
Then, an advanced algorithm weighs this data and shifts arrivals and departures around at the hub.
American’s Integrated Operations Center use HEAT to help alleviate flight delays and keep planes moving.
“HEAT is an innovative tool and part of our irregular operations playbook that will only get smarter with use,” said Timothy Niznik, American’s director of IOC Analytics.
“Each time we run HEAT, we analyze the results, and incorporate those findings so we can continue to improve the strategies and technology.”
Since its initial deployment last year, American says HEAT has prevented nearly 1,000 flight cancellations.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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