Body scanners a clear winner
Wednesday, 14 Oct, 2010
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Manchester airport will rely on body scanners at all its security areas by the end of the month after passengers gave them a thumbs up.
The airport’s management says that after a year’s passenger surveying in which 95% of people said they preferred the scanning to the old pat down method, work would begin this week on installing a scanner on the third and final security area.
This comes exactly a year after body scanning was first trialled at the airport.
The airport said the replacing of patting down with body scanning has also dramatically reduced passenger queues at security. The average time for a passenger to be patted down is two minutes whereas the scan takes 25 seconds.
Said Manchester Airport managing director Andy Harrison: “We began trialling a body scanner in 2009 because one of the most regular complaints from our passengers was about being patted down at security. Body scanners could solve this but we also knew that the technology was controversial which is why we embarked on a trial.”
Manchester Airport MD – Andrew Harrison
“Our passengers and staff tell us that they much prefer the experience of a body scanner because it is significantly quicker as it doesn’t involved being frisked nor does it require them to remove their coats, jackets and belts.
He added: “We fully respect that a small number of people have reservations about body scanners on privacy or medical grounds but we have gone to great lengths to ensure the highest levels of privacy protection and expert studies have shown that the technology is safe.
“That’s why we have decided to install a body scanner in Terminal 3 giving all of our 18 and a half million passengers a better security experience when travelling through Manchester Airport.”
By Dinah Hatch
Dinah
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