British Airways Speedbird Club relaunched
British Airways says that travel agents can now enjoy a new and improved experience at BA’s dedicated travel trade website, British Airways Speedbird Club.
The relaunched website has a refreshing new look and feel, designed with enhanced interactivity aimed at providing travel agents with faster, round-the-clock access to all the information they need on British Airway products, services and policies.
“Our objective in revamping British Airways Speedbird Club is to help our travel trade partners improve the quality of service they offer to their customers, from the moment customers enquire about a flight to the actual journey,” said British Airways regional general manager Roger Burr.
New features of British Airways Speedbird Club include:
** New design and layout
** New interactive menu
** New and improved ‘search’ function
** A comprehensive database of ‘Frequently Asked Questions’
By registering with British Airways Speedbird Club, travel agents have access to a range of additional benefits including:
** Special offers for registered users only
** Participation in interactive activities
** Exclusive training sessions and competitions
Exisiting members to British Airways Speedbird Club will have their membership transferred.
Using and subscribing to British Airways Speedbird Club is free of charge and can be accessed by clicking on to www.speedbirdclub.com/au
British Airways Speedbird Club ensures that travel partners can quickly find answers to customer queries; easily provide customers with ongoing support; and be kept constantly up-to-date with news, regulations and changes in commercial policies.
“The launch of British Airways Speedbird Club has been met with great enthusiasm from our trade partners. The new, refreshed website ensures travel agents can navigate with far greater ease through a brand new interface and receive information faster and more efficiently,” said British Airways regional general manager Roger Burr.
Speedbird Club is available to British Airways’ trade partners in 14 different countries across Asia and the Pacific.
Report by The Mole
John Alwyn-Jones
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