Business travellers too often lured by leisure fares
GetThere President Jeff Palmer says travel managers need to do more to stop business travellers booking travel outside managed travel programmes.
Mr Palmer says some business travellers are confused by online booking tools, and are all too often booking outside managed travel programmes.
He said: “These days, travellers sometimes find one good travel deal outside the managed corporate programme, and suddenly question the value of the whole programme.”
Mr Palmer was speaking at the US National Business Travel Association conference being held in Dallas this week.
He added: “Some travellers and management may jump to the conclusion, wrongly, that new leisure-driven travel options can replace managed travel; believing that unmanaged travel is more cost-effective than a managed programme.
“Many don’t realise the scale of savings that online systems are already delivering to corporations when they complement the managed travel programme.”
Mr Palmer said there were a number of ways in which travel managers can buck the trend. This included delivering adequate alternatives to business travellers, tailoring a programme to suit individual corporations needs, and offering procurement expertise.
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