CAA to review airport pricing and service

Tuesday, 29 Jul, 2011 0

The first consultation on the future of prices and service at Heathrow, Gatwick and Stansted airports has been published by the Civil Aviation Authority.

'Setting the Scene for Q6' follows the government's insistence that the CAA should put passengers first when reforming the framework for airport economic regulation.

A new licence regime for airports with substantial market power, backed up by financial penalties, will be introduced.

CAA chief executive Andrew Haines said: "The CAA's aim is to put passengers' interests at the heart of our economic regulation and we are keen to ensure that our reviews at Heathrow, Gatwick and Stansted reflect the unique position of each airport.

"Given the importance of the reviews for the future of these airports, it is vital that everyone with an interest is given an opportunity to engage with our review and have their voice heard.  This will help deliver a regulatory regime that supports improvements to the passenger experience and efficient collaboration between airports and airlines, and maintain the confidence of investors."

Under existing legislation, every five years the CAA is required to set the maximum price levels the three airports can charge airlines, as well as imposing service quality standard, backed up by rebates to airlines if the airport fails to meet them.  This document is the first stage in the process to set the price and service quality levels after April 2014.



 

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Jeremy Skidmore



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