Co-operative boosts training on disabled-friendly holidays
Tuesday, 24 Nov, 2010
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The Co-operative Travel says it has now trained a further 47 high street staff to help disabled travellers searching for a holiday.
The group now has 89 “disabled-friendly” branches across its network. The shops also comply with the Disability Discrimination Act and feature clear access, power-assisted doors, portable hearing loops and visual alarms in-store.
Sales of holidays tailored to make life easier for the disabled have climbed above the £1.4 million mark in the year since the company began its tailored service.
Commercial and market development manager with The Co-operative Travel Trading Group Jane Witherington said: “Since we launched our Specialist Travel proposition we’ve been overwhelmed with positive responses and feedback from our customers, staff and charities.
“It is clear that this service is appealing to a large sector of the market which is currently underserved, and therefore we are delighted to be leading the way in this important area for the travel industry.”
by Dinah Hatch
Dinah
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