Dame Irene Hays back on the shop floor for Peaks
Hays Travel’s senior team, including Dame Irene Hays, were back on the shop floor to support colleagues in branches during the busy peaks period.
Hays Travel directors and divisional / regional sales managers worked in branches across the UK.
Jonathon Woodall-Johnston, Chief Operating Officer spent the day in Hays Travel Blackburn; Ken Campling, Chief Finance Officer, joined colleagues in Scotland’s Livingston branch; and Jane Schumm, Retail Director, went to Abbeycentre in Northern Ireland.
Meanwhile, Dame Irene Hays joined branch manager Jackie Lovell and her team at Hays Travel Milton Keynes, meeting customers.
Dame Irene said: “Our colleagues in branches do an exceptional job caring for our customers all year, but at our peak period in January and February they move to ‘amazing’ level.”
“Spending a day on the ‘shop floor’ during this very busy time is a brilliant opportunity for our board members and sales managers to support and encourage our retail colleagues.”
Anita Luscombe, Assistant Manager of Hays Travel Milton Keynes, said:” It was great to welcome Dame Irene. She enjoyed interacting with our customers and sharing stories with them. She also spent time talking to everyone in our team.”
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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