Delta apologizes for ‘offensive’ boarding pass code

Thursday, 18 Dec, 2013 0

Delta Air Lines has been forced to apologize after a passenger received an ‘offensive’ code number on his boarding pass.

The airline has apologized for any ‘concern or misunderstanding’ after the code reading ‘H8GAYS’ was found on by a passenger on a flight from Florida to New York.

But it insisted the codes are computer generated and completely random.

Passenger Jeff White told the Washington Post:  "At first I didn’t think I read it right.

"I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code and that would have made me extremely uncomfortable."

Russell Cason, Delta Air Line spokesman, said: "We will make every effort to ensure that a similar combination does not occur in the future."



 

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Lisa

Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.



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