Delta boasts another online first
Delta is calling it another “online first” — the ability of customers to access boarding passes on sites like Facebook within 24 hours of their departures.
“Last year we brought you the ability to book flights directly from Facebook through Delta’s Ticket Counter (the first airline ever to do so!). Today, we’re excited to announce that based on your feedback, we’ve added several new features,” Delta said on their blog.
The airline says it did not stop with online check in but added these abilities:
• Passengers can check your flight status.
• They can view their trip details, including their SkyMiles account balance.
• And they can see new in-flight amenities, like Wi-Fi, or entertainment, offered on the specific flights they’re looking to book (to help with travel planning needs).
Delta says it is the first airline in the US to give passengers the ability to access their boarding passes on social media sites.
“We also know how much you value connecting with friends and family. That’s why we added a simple feature that allows you to ‘share’ your travel information right from Facebook,” Delta says.
By David Wilkening
David
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