DoubleTree staff fired for ‘no longer serving military’ sign
The DoubleTree hotel in Colorado Springs has fired two supervisors after staff put up a sign saying military personnel and their guests would not be served.
Around 600 military personnel and their guests attended the hotel for a post-deployment celebration. At some point during the event, a sign was placed in the hotel’s bar that said ‘no longer serving military personnel and their guests.’
Guest Justin Vames posted a photo on Facebook, saying guests were treated ‘like crap’, adding: "They charged us over $12 a drink which we all paid. And then left this sign on the bar!"
He added: "These men and women where being honored for serving our county, but I guess serving them at the double tree is too much," Vames said. "Just so you know, we did not damage the building and there was no reason to treat us this way."
The Facebook post went viral, prompting DoubleTree to respond.
"Two supervisor-level employees, who have since been terminated, made poor decisions including displaying a sign that they created, which we find very offensive," Daniel Kammerer, the hotel branch’s general manager, said in a statement.
"Their actions were in no way associated with the values of the hotel management.
"We deeply regret any offense to the service members and their guests, and have implemented a retraining of our employees to ensure this does not happen again."
He said the hotel has attempted to contact the group to apologize and ‘confirm that our property is one that welcomes all, especially the men and women who serve our country.’
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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