DTH Travel boosts tour guide training
Asia DMC DTH Travel is providing additional tour guide resources to help boost bookings.
It is launching The Essential Tour Guide Handbook, by DTH co-founder Thomas Maurer.
This reinforces the focus on improving professional standards and service.
Thomas is a former guide with over two decades of experience in the travel industry having worked extensively across Asia and Europe.
The new Handbook covers a wide range of topics including intercultural communication, guest needs, accessibility, leadership, and professionalism.
It is distributed in print to all DTH guides.
With a focus on sustainability, both the Academy and new Handbook are designed to adapt to the evolving travel landscape and changes in consumer behaviour.
DTH Travel says tour guides play an essential role in the success of a trip and are an extension of the services of the travel agent.
“DTH guides are the face of the brand and represent the travel agent partners with whom they’ve booked. We understand that knowledge and capability to connect with guests shapes the entire travel experience,” said Stephan Roemer, CEO – DTH Travel.
DTH Travel’s commitment is reflected in its long-running Tour Guide Academy and annual training program for all guides in DTH Travel’s 14 Asian destinations.
“Guides not only impart knowledge, but also open doors to the cultures and histories of Asia,” added Roemer.
DTH Travel says tour guides serve as an extension of the travel agent service, to help agents deliver the travel experiences customers are seeking across Asia.
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