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Emirates chief: Heathrow is a ‘Second World War airport’
London Heathrow has been described as a “Second World War” era airport by the boss of Emirates.
The airport opened just after the end of the war in 1946.
Sir Tim Clark says terminal 3, where the airline is based, is looking outdated and showing its age.
It ‘looks like a utilitarian structure, post-Second World War’ he said.
“They’re asking can I give myself a dividend, what about my bonus? Well, have a look at what’s happening in that terminal,” he added.
Heathrow is ‘seriously lagging behind’ airports in the Middle East and Asia, for customer service innovations.
“New airports are built employing the latest tech to streamline their processes, whether it be security, check in, immigration or whatever.”
With a majority stake sale possibly looming, a new owner of Heathrow must invest in the airport, he says.
“I’m hoping that the new owners will get that but airports worldwide are not famous for spending money.”
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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