Emirates turns it on for its customers
DUBAI – Emirates Airline has turned on 76 different websites across six continents simultaneously, in a co-ordinated re-launch of its website www.emirates.com.
The new look website, providing a gateway to 76 country sites in 10 different languages, came to life in an ambitious overnight launch.
Emirates’ passengers can now key in their route, find out what aircraft they are flying on, what entertainment they can enjoy whilst onboard, explore virtual tours of the in-flight products and watch trailers of Hollywood blockbusters before boarding the flight.
One of the major advantages of the new site is the flight search and pricing system. Rather than just being presented with one price for a preferred time, passengers will be shown seat availability and prices for seven days either side of their requested travel date.
Emirates said this feature will give customers more opportunities to benefit from cheaper fares that may be available.
Online customers can purchase tickets, confirm a booking, check-in online and choose their preferred seat.
Executive vice president, commercial operations worldwide, Ghaith Al Ghaith, said, “In re-creating the site, we have handed much more control to our customers.”
Ian Jarrett
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