Etihad puts Flying Nannies on board
Etihad Airways has launched a dedicated in-flight childcare assistance programme for families, led by the introduction of a new Flying Nanny on board long haul flights.
Identified by a bright orange apron, the Flying Nanny provides a ‘helping hand’ to families and unaccompanied minors.
During the past two months, 300 Etihad Airways cabin crew members have completed enhanced training for the role. Another 200 Flying Nannies will be working on Etihad Airways long haul flights by the end of 2013.
The course includes in-depth training, focusing on child psychology and sociology, "enabling the Flying Nannies to identify different types of behaviour and developmental stages that children go through and how to appreciate the perspective and needs of travelling families", the airline said.
The Flying Nanny will also inform families transiting at Abu Dhabi about the various baby changing and child facilities at the airport, as well as advising them of the children’s play area in the premium lounges and at Gate 32 in Terminal 3.
Ian Jarrett
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