GBTA study highlights ‘significant gaps’ in travel risk preparedness
Nearly one-third of corporate travel managers acknowledge they don’t know how long it would take to locate employees on the road in the event of a major crisis.
A study by the Global Business Travel Association Foundation in association with Concur found ‘significant gaps’ in ensuring travelers have access to the relevant resources during security threats.
The How to Close Risk Management Loopholes study said 50% of travel managers would be able to contact employees within two hours.
"Research reveals significant gaps in educating travelers about resources available to them and the existence of protocols should the unforeseen happen," said Kate Vasiloff, GBTA foundation director of research.
"Failing to establish and communicate safety measures leaves travelers and organizations vulnerable. As both security threats and technology evolve, even the most robust protocols that once served companies well may now have weaknesses."
Although the majority (85%) of travel programs include some risk management protocols, there is still much room for improvement, GBTA says.
Only 62% of companies give business travelers pre-travel information regarding risk and only just over half provide information on medical and security assistance services.
"If a crisis or incident occurs, it’s critical that businesses be prepared to quickly locate employees and determine who may need assistance," said Mike Eberhard, president of Concur.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airbnb eyes a loyalty program but details remain under wraps
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026