Half of Heathrow noise complaints come from 10 people
Data released by Heathrow Airport has shown that just under half of the 25,200 noise complaints it received this summer were from the same 10 people.
Three individuals complained more than 1,280 times each over a three-month period, which means they complained an average of nearly 14 times a day.
The airport, which has just been given approval for a third runway, said it received, on average, 274 complaints every day for the three months of July, August and September.
Most of the complaints came from people living in Slough (3,944), but these were from only 22 people.
In total complaints came from 2,128 people, but 49% of complaints were from just 10 individuals.
Last year, the airport accused anti-expansion campaigners of using automated software to email complaints whenever an aircraft was due to fly overhead.
It said it discovered that technology was being used when the people operating it forgot to turn the clocks back in the autumn, which meant dozens of email complaints were received before flights were even operating.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airbnb eyes a loyalty program but details remain under wraps
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026