United Kingdom
United States
Asia Pacific
Holidaymakers warned of car hire insurance scams
Tens of thousands of British holidaymakers are ay risk of car hire scams across Europe, according to a recent investigation by ChooseMyCar.com.
From ineligible ‘insurance’ policies to hidden ‘cleaning’ costs, it says there are many pitfalls that holidaymakers face when hiring a car.
It is warning Brits about the potential issues after being contacted by many customers who had fallen foul of scams, in particular when purchasing insurance protection.
This often happens when customers buy what is advertised as ‘full insurance cover’ through popular apps like Rentalcars, just to find that the policy is all but useless.
In a detailed account, a customer who booked a large SUV for a 10-day family holiday opted for a £61.57 ‘full protection’ insurance policy from Zurich, offered via a rental car app.
However, upon arriving at the rental desk of OK Mobility, they were shocked to learn that this insurance, although from a reputable third-party company, was independent of the rental company and did not directly cover any damages.
Instead, the customer was informed they would need to pay for any damages upfront and then seek reimbursement from Zurich.
The customer then felt pressured to purchase additional insurance directly from the rental company.
This extra cover cost a staggering £400.
This case echoes warnings issued by financial expert Martin Lewis, who highlighted the pitfalls of insurance policies purchased through third parties.
Also, many other customers fall foul of hidden ‘cleaning’ costs, with one customer being charged more than €200 euros for leaving sand in the boot of one rental.
Others are told after handing back the car that they have inflicted damage that doesn’t exist, and deposits were withheld.
Nick Zapolski, Founder of ChooseMyCar.com said: “These unexpected charges can seriously impact holiday budgets. It’s crucial for consumers to factor in these potential costs when planning their trips”.
“Furthermore, it’s always wise to take pictures of the car when you pick it up, carefully noting any damage so that you have evidence that you didn’t cause it.”
Related News Stories: Foreign Office issues urgent travel warning for 18 countries The Impact of Anti-Tourism Protests and Regulations on Europe’s … Malta Tourism Authority – TravelMole
Related News Stories: Holidaymakers warned of excess insurance scam abroad ... If you are Renting a Car on Holidays (Dismiss at your Peril ... Gold car rental - Bargain Travel Forum - Tripadvisor Holidaymakers warned of excess insurance scam abroad - Devon Live traffic ticket scams - Florence Forum - Tripadvisor Safety and security - Australia travel advice - GOV.UK traffic ticket scams - Florence Message Board - Tripadvisor Safety and security - Spain travel advice - GOV.UK Holiday car hire: scams, tips and how to get a cheap deal | Auto ... Before you book a VRBO vacation, please read this! : r/vrbo
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
San Antonio on the Rise: David Gonzalez Talks Travel, Culture, and Growth
Anna Marie Presutti on San Francisco’s Tourism Revival and Global Outlook
Exploring Brooklands Museum with Alex Patterson
Global Tourism Challenges and Upcoming Events: A Conversation with Don Welsh
Peebles Barbeque: A Legacy of Flavor and Tradition
Exploring Bok Tower Gardens with Erica Smith
Rue’s Living Water Boat Cruises: Exploring Winter Haven’s Chain of Lakes
Durango and Silverton Railroad: A Timeless Journey Through History and Scenic Beauty
Walt Leger on New Orleans’ Resilience and Major Events Ahead
Cindy Mackin Shares Estes Park’s Winter Thrills
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
CLIA expands trade support with expedition event
Qatar Airways adding Manchester flights
Jet2 unveils Samos as new Greek destination for summer 2026
EU entry-exit system delayed again
ATC strike in Greece could disrupt flights this week