Hostaway launches full suite of AI tools
Vacation rental property management software Hostaway has rolled out Hostaway AI, a suite of AI-powered tools designed to ais property managers.
It says the tech will help them scale faster and work smarter across every part of their business.
Two new products join Hostaway’s lineup — AI Review Sentiment Analysis and the Host Quality Dashboard — giving property managers real-time insight into guest feedback, team performance, and listing quality.
Hostaway was first to introduce AI-powered tools to the vacation rental space, and now all its AI tools have been brought together into one comprehensive suite.
AI Review Sentiment Analysis automatically scans guest reviews to detect patterns, flag recurring complaints, and highlight operational weak spots before they impact ratings. Hosts now get instant, actionable insights to improve service.
Host Quality Dashboard tracks listing performance and guest sentiment across platforms, helping property managers monitor trends, and also spot red flags. Several Hostaway customers are already using this dashboard to create performance-based team incentives and drive higher guest satisfaction.
The new features join Hostaway’s existing AI tools including:
AI Guest Replies handles up to 80% of routine guest questions, which often make up the majority of daily inquiries. Hostaway’s AI bot reads the entire message thread and suggests smart, on-demand responses inside the Unified Inbox.
AI Listing Description Optimization generates high-converting, SEO-friendly property descriptions that increase visibility and booking conversions.
AI Dynamic Pricing uses billions of data points – including demand, seasonality, competitor rates, and gap nights between bookings – to recommend the best possible nightly rates.
AI Task Management assigns tasks in real time, adapting to booking changes, guest preferences, and staff availability.
AI Message Automations save property managers an average of 150 hours per month, by reducing manual workload.
AI Payments & Protections includes fraud detection and secure payment integrations with Stripe, ChargeAutomation, and other providers.
The launch of Hostaway AI follows Hostaway’s $375 million funding round in December, which it says makes it the highest-valued company in the vacation rental software sector.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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