Industry survey pinpoints payment issues
First of its kind research exploring the views of more than1,500 respondents from across the travel industry globally has questioned the sector’s take-up of innovative payment methods.
The research was undertaken by specialist travel research centre PhoCusWright. The full set of findings will be revealed in a series of eNett and MasterCard whitepapers under the theme of "The Future of Travel Payments".
The trends identified in the whitepapers, and the challenges they are causing, will be addressed in webinars, May 7 (APAC) and May 9 (EMEA and US).
The research highlights the need for the industry to look beyond standard payment fees and take a wider view of the costs including: manual processing; reconciliation and reporting; foreign exchange; delayed cash flow; fraud; and supplier default.
The whitepapers identify a number of trends which indicate changes that agents need to, and are beginning to make in order to create major efficiencies and strengthen their competitive position as the market evolves.
These trends will be discussed in the webinar.
Anthony Hynes, managing director and CEO of eNett International said: "The travel industry continues to face a tough climate.
"A business’s ability to deliver and succeed in this environment will be dictated by how well-placed it is to control costs, minimise risk, utilise its data and ultimately enhance revenue."
In August 2012, MasterCard Worldwide and eNett International signed a partnership agreement to provide innovative payment and reconciliation solutions for the travel industry through the use of Virtual Account Numbers (VANs).
More information on the webinar can be found at: www.enett.com/insights.
It is free to join and the timings are as follows:
7 May (APAC) 4pm AEST
9 May (EMEA and US) 3pm GMT
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