Internet users ignorant about paid search engine ads
In a survey last summer of 2,200 adults 18 and older by the Pew Internet & American Life Project, only 38 percent of respondents were aware of the distinction between paid and regular search listings, while one out of six could differentiate between paid and regular listings on an actual search engine page.
“I would compare it to the confusion surrounding advertorials in print and infomercials on television,” said Deborah Fallows, senior research fellow at Pew.
The report also revealed that 70 percent of respondents accepted the practice of paid search listings, while 45 percent said they would stop using search engines if they thought search engines weren’t clear about offering some paid results.
The Pew study and others which revealed consumer confusion about paid search listings has prompted the FTC to issue recommendations for search engines to more clearly differentiate between natural and paid search listings.
Other findings of the report include:
- 84 percent of American adults online (approximately 108 million people) have used search engines. On any given day, 56 percent use a search engine.
- 47 percent of searchers use a single search engine no more than once or twice a week; 35 percent use search engines at least once a day.
- 44 percent of searchers regularly use one search engine; 48 percent use two or three; 7 percent use more than three.
- 68 percent of Internet searchers say that search engines are a fair and unbiased source of information, while 19 percent say they do not trust them.
Charles Kao
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