KL International offers passengers CUTE check-in
All passengers who use Kuala Lumpur International Airport (KLIA) main terminal will soon have a major incentive to take the environmentally-friendly option of the KLIA Ekspres from downtown KL Central to the airport, with the installation by SITA of 10 check-in desks at the Kuala Lumpur City Air Terminal (KL CAT) according to an announcement made in July.
The 10 AirportConnect CUTE (Common Use Terminal Equipment) check-in desks in KL CAT have been operational from July 23 in good time for the 50th anniversary celebrations of Malaysia’s independence in August.
This will extend from three to 43 the number of airlines based in KLIA main terminal which can potentially offer their customers city-centre check-in, including baggage handling, so turning KL CAT into a true extension of KLIA offering the same check-in facilities available at KLIA which switched over to SITA’s AirportConnect CUTE platform in April 2006.
Dr Aminuddin Adnan, Express Rail Link (ERL) CEO, said, “Implementation of SITA’s AirportConnect CUTE platform at KL CAT is an exciting development. Now all airlines can offer city check-in in KL Central which will grow our business through delivering a common platform for all airlines to access advanced, integrated IT infrastructure that guarantees efficiency, reliability and support for the airlines using the facilities.
“Currently only Malaysia Airlines, Cathay Pacific Airways and Royal Brunei Airlines offer city check-in service at KL CAT.” “We are in talks with several airlines with a keen interest in the service.”
“We are optimistic that more airlines will be offering the city check-in service soon in KL Central.” “Passengers wishing to use the city check-in facilities are advised to check with their respective airlines on when this service will be available.”
“The high speed rail link from KL CAT to KLIA is the fastest and most environmentally friendly means of reaching the airport from the city centre, so expanding our check-in capacity is a ‘win-win’ all round.”
SITA’s Java-based Internet Protocol (IP)-enabled AirportConnect CUTE system offers end-to-end IP connectivity from host to the airport desktop, providing airlines with access to their own systems on an industry-open, multi-purpose platform. Each CUTE workstation uses a pre-integrated browser and is connected over IP to support the individual airline’s needs.
Report by Chitra Mogul
John Alwyn-Jones
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Singapore to forbid entry to undesirable travelers with new no-boarding directive
In Italy, the Meloni government congratulates itself for its tourism achievements