Little-known airline rated best for value for money
British Airways has been ranked the best airline in almost every category except value, where it was pipped to the post by low-cost carrier Norwegian.
BA came first for its food and drink, its on board experience, its style and its customer service in short-haul flights according to the survey by travel search site, Skyscanner.
But Norwegian was a surprise contender coming second in most of the categories and first in the value for money one.
EasyJet came second in the ‘best value for money’ category, with British Airways taking third place, while Ryanair failed to make it to the top five.
Skyscanner’s Mary Porter said: "Being a Superbrand and one which Brits are very proud of, it’s perhaps not surprising that British Airways has scooped the top spot in our survey.
"However it is particularly interesting to see such strong results for a far less well-known airline, with Norwegian taking second place and goes to show that low cost does not necessarily mean an inferior product or service."
The survey was of 4,000 British traveller, surveyed on their opinion of airlines flying shorthaul from the UK.
Diane
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