Luggage damage complaints increase
Increasing numbers of travellers to the United States are complaining about their luggage being damaged during security searches. According to a report in the Daily Telegraph, some 10% of all luggage heading for aircraft holds is now opened and searched by officials – and passengers who lock their bags are having to pay for damage caused when the cases are forced open. The newspaper reports that some travellers have been concerned that their insurance may not be valid if cases are not locked – but that the industry is already showing “some flexibility” over the matter. A spokesman for the Association of British Insurers (ABI) reportedly said: “Normally, insurers would expect customers to take reasonable precautions, which include locking baggage. But the major insurers are aware of the situation and want to reassure policy-holders that they would treat each case on its merits.”
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.































Airbnb eyes a loyalty program but details remain under wraps
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026