NCL upgrades online training
NCL is inviting agents to enrol for the second term of its online training programme, NCLU.
The cruise line has gone live with a new course and learning tools designed to boost selling potential.
‘Meet the Fleet’ is the second course to be added to NCLU at www.nclu.co.uk, and aims to give agents the lowdown on each of NCL’s ships, with more detailed inside information such as samples of menus, daily programmes, and deck plans.
More than 1,500 agents have enrolled at NCLU, launched on 1 December, and almost 700 have successfully completed phase one of the training.
Agents who graduate from the second course will be entered into a draw to win a three-night Summer Getaway cruise in June travelling to Le Havre and Guernsey.
NCL UK general manager Stephen Park said: “Knowledge really is power and the more agents know about NCL the more equipped they will be to match consumer to cruise, and so will be more likely to make a sale.
“Customers will be spending cautiously this year so they need to know their holiday is absolutely right for them.â€
The website now has a ‘Latest News’ page, an ‘Audio Visual Library’ featuring a selection of NCL videos and a ‘Games Room’ where agents can play online bowling.
Students can also now download a personalised NCL certificate for every course they successfully complete, which can be used to claim ACE accreditation points.
Agents taking NCLU’s second course will also be able to register themselves for free ship visits taking place between May and September.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
TAP Air Portugal to operate 29 flights due to strike on December 11
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Airbnb eyes a loyalty program but details remain under wraps