Emirates has knocked Singapore Airlines off the top spot as the world’s best airline based on reviews by eDreams customers.
The online travel agent has published a list of the top 10 airlines after analysing more than 90,000 customer reviews from around the world.
Notably missing from the list are UK-based airlines British Airways and Virgin, plus Ryanair who recently won a legal battle with eDreams to stop it using the subdomain Ryanair.eDreams.de.
Top scorer Emirates achieved an overall rating of 4.24 out of the maximum of 5 and scored the highest rating for overall cleanliness and modernity of its planes, in-flight entertainment and luggage handling.
Here’s the top 10 list:
1 Emirates 4.24
2 Swiss International Air Lines 4.18
3 Lufthansa 4.17
4 Aegean Airlines 4.16
5 Turkish Airlines 4.15
6 Czech Airlines 4.14
7 Air Berlin 4.13
8 Norwegian 4.10
9 Austrian Airlines 4.04
10 Scandinavian Airlines 4.01
