Operator gives resort staff life-saving skills
Winters sports specialist Zenith Holidays claims to be the first UK tour operator to have all its resort staff taught emergency life support by the London Ambulance Service.
Every member of the team has completed the Heartstart Course, which teaches members of the public how to help keep someone alive until professional help arrives.
Zenith Holidays said its resort staff are now trained in what to do in the event of a life-threatening emergency involving adults, children and infants. Their training covered included emergency life support, cardio-pulmonary resuscitation, defibrillation familiarisation, bleeding and choking.
Zenith Holidays’ co-founder Katie Waddington said: "Skiing and snowboarding is an adrenalin sport, and with that comes inherent risks. Providing this course to all our resort staff – from drivers and chefs to chalet hosts and resort managers – gives us another way of delivering excellent customer service experiences, even in first aid and emergency life support."
By Linsey McNeill
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025