Pacific Delight Tours suspends operations as coronavirus takes toll
Far East specialist Pacific Delight Tours has suspended operations due to a significant downturn in business casued by the coronavirus outbreak.
USTOA said the company is no longer part of the USTOA $1 Million Travelers Assistance Program.
Bookings made before February 3 2020 may be covered under the assistance program, said USTOA president and CEO Terry Dale.
Pacific Delight’s core business is China tours.
"Given the cancellations and uncertain future caused by media reports about the coronavirus, we have decided it is in the best interest of our valued travel advisor partners, and loyal travelers to suspend operations indefinitely," said Michael Kong, managing director of Pacific Delight Tours.
The company has been in business nearly 50 years and a member of USTOA for the past 28 years.
It pledged to refund all group and tour payments for future travel and is paying suppliers for the few non-China tours that have not been cancelled.
In a message to travel advisor partners it said: "We thank you for your support over the years. It has truly been a pleasure working in the same industry with you, particularly in the Asia Pacific theater."
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Euromonitor International unveils world’s top 100 city destinations for 2025