Passengers bumped by US airlines hits record low
US airlines may have finally gotten the message over bumping passengers off flights.
Data from the US Department of Transportation recorded the lowest ever rate of involuntary denied boarding since the department began collating figures.
The agency began recording the data in 1995.
The DOT’s latest Air Travel Consumer Report said the rate fell to 0.52 per 10,000 passengers in the first six months of 2017.
That is down 13.9% compared to the same period in 2016.
It shows 17,330 passengers were involuntarily denied boarding out of more 332 million total flyers.
So far in 2017 Delta ranks at the top with just 0.10 bumped per 10,000 passengers while ULCC Spirit Airlines sits at the bottom of the US airline chart with just over one passenger denied boarding per 10,000.
The Department of Transportation recently launched a webpage informing passengers of their rights during a denied boarding and what responsibilities airlines have in such circumstances.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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