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Passengers push Heathrow up the global league tables

Tuesday, 5 May 20263 min read
Passengers push Heathrow up the global league tables

London Heathrow recorded a positive start to the year, although management acknowledges an uncertain outlook ahead. Europe’s largest international gateway welcomed 18.9 million passengers in the first quarter 2026, a growth of 3.7% YoY.

Following airspace closures in the Middle East, there was an increase in transfer passengers across Heathrow’s network. While Heathrow has temporarily absorbed demand from elsewhere, passenger numbers for the rest of the year are likely to be impacted whilst there is significant uncertainty in the Middle East.

Recognized among the world’s best for service

Passengers rated Heathrow as one of the best airports globally in the Skytrax Awards (up five places over last year), with the airport also named the world’s best for retail and remaining Europe’s most punctual major hub. LHR is also the world’s only major hub to have fully rolled out next generation security scanners for all passengers allowing liquids and laptops to be left inside cabin baggage.

Heathrow is preparing to invest over £1.3 billion this year to improve passenger experience. That includes major upgrades to Terminal 4, replacing Terminal 5’s passenger transit system with a new fleet to increase capacity and starting work on a new baggage system in Terminal 2.

The company is currently reviewing the CAA’s initial proposal in detail to fully understand the implications for delivering the innovation, progress and improvements customers expect. As it stands, the CAA’s proposal may force choices that create trade-offs for service and delay delivery.

Expansion essential to unlock growth and deliver for passengers

Heathrow is proudly celebrating its 80th anniversary this year, yet growth at the airport has been constrained for more than twenty years of its operating life. Expansion will unlock 50% more capacity, enabling more routes, greater competition and lower fares for passengers.

Progress now depends on upcoming regulatory decisions from the CAA and the Government’s draft Airports National Policy Statement in July, which are critical to maintaining investor confidence and keeping plans on track for planning permission by 2029, with the most imminent milestone being the CAA consulting on its short list of regulatory models for expansion in coming weeks.