Ryanair clamps down on screenscraping
Ryanair is to cancel all bookings made through screenscraping websites from today (Monday).
The move follows action taken against Irish screenscraping price comparison website Bravofly.
The no-frills carrier claims the practice whereby customers book via third party price comparison sites rather than direct through ryanair.com is in breach of its copyright and leads to unnecessary handling charges.
The airline is working with its software suppliers to “proactively eliminate†screenscaping of its website.
“We are determined to eliminate these illegal practices, particularly in cases where passengers are being misled by screenscapers into paying higher fares, unjustified handling fees and hotel and car hire charges that are higher than they otherwise would be on ryanair.com,†said the airline’s Howard Miller.
“Ryanair will introduce new procedures to cancel all passenger bookings made through screenscaping websites.
“We believe this is a quicker and more effective way of discouraging this unlawful activity and we hope that by getting rid of screenscrapers we will speed up passenger processing times on ryanair.com as well as ensuring that Ryanair passengers are not paying unnecessary handling charges or higher fares to screenscrapers.â€
*See Flybe screenscraping story below.
Phil Davies
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