Ryanair is looking for friends
Ryanair has further embraced social media with the launch, at last, of its own Facebook page on which it will provide route updates, competitions and special offers as well as answering passengers’ queries in real time.
It follows the launch of the airline’s Twitter account, which has over 160,000 followers, its YouTube channel, which has over 6 million video views, Instagram and LinkedIn accounts, and its new blog, ‘Into The Blue’.
The airline said further platforms will follow as part of its ‘Always Getting Better’ customer service improvement programme.
To celebrate its new Facebook account, which was launched on its 30th birthday, Ryanair has launched a ’30 Names 30 Planes’ competition, offering 30 visitors the chance to have their name and face pictured on one of 30 Ryanair aircraft.
Entry is through the Facebook page, where visitors can upload their photo and download a CGI video of their own Ryanair aircraft bearing their name and face.
The 30 winners will be announced in September.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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