Ryanair staff ‘paid to spot oversized handbags’

Monday, 16 Nov, 2011 0

 

Ryanair check-in staff are being paid to spot oversized pieces of hand luggage and charge customers to put them in the hold, according to a report in the Daily Mail.

The Servisair staff, who provide check-in services for Ryanair at Liverpool's John Lennon Airport receive £5 for every 10 pieces of hand luggage they check-in, said the paper.

A spokesperson for Servisair said passengers were aware of terms and conditions relating to luggage. Ryanair charges up to £55 each way for every bag checked in at the airport.

Ryanair said passengers were allowed to take a bag weighing up to 10kg on board and only those who exceeded the free allowance would be charged.

 

By Linsey McNeill



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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