Thai tourists call on airline for urgent help
BANGKOK – Charoen Wangananont, president of the Thai Travel Agents Association (TAA), said more than 10,000 Thai tourists are stuck in Europe.
Many have to take care of themselves and some tour agents have helped them to find accommodation and support some meals, he told the Bangkok Post.
“Many Thai tourists told me that Thai Airways hasn’t lent a hand to help passengers over there. They asked the airline to be flexible and help them re-route the flights but THAI didn’t help.
“If clients want to go home by re-routing to fly via Milan or Rome, they must pay for the new tickets themselves,” Charoen said.
He added that Singapore Airlines and Lufthansa had taken care of their clients as much as possible, by arranging free accommodation and some meals.
“I would like to ask THAI executives to take charge of this urgent problem and take any action to help Thai people over there,” he said.
THAI says it has liaised with authorities for additional special flights as soon as possible between Bangkok-Rome and Bangkok-Madrid for stranded passengers as well as those wanting to travel.
THAI said it is coordinating with authorities to secure approval for flights between Bangkok-Toulouse, France, to replace the Bangkok-Paris route.
Ian Jarrett
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