Thomas Cook confirms 14 store managers will go

Wednesday, 19 Nov, 2015 0

Thomas Cook has confirmed there will be at least 14 compulsory redundancies as part of an ongoing shake-up of its store managers.

A spokesman said the situation remains fluid and meetings with staff continue, but 14 branch managers would definitely go.

"At the start of the process we identified 48 less store management roles, which has since reduced to only 14 compulsory departures," he said.

"We remain committed to doing everything that we can to support those individuals concerned further to this proposal."

The travel giant announced last month that it was replacing more brand managers with cluster managers, who will look after two to six stores.

The structure was first introduced in 2013 but is now being rolled out to more large and small standalone stores. Some existing clusters are also being reorganised.

At the same time, Thomas Cook is increasing the size of the regional business manager field team from 21 to 24 across three divisions – North, Central and South, and renaming the role ‘regional manager’.

Each regional manager will have an average of 15 direct reports.

"The revised structure and investment into this team will enable the regional managers to place greater emphasis on the coaching, development and support of their teams in order to drive performance, compliance and to deliver exceptional service to our customers," said the spokesman.
 



 

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Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.



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