Travelex launches customer loyalty scheme
Foreign Exchange brand Travelex has rolled out Travelex Plus – a new customer loyalty scheme offering pricing perks such as exclusive deals, discounted rates and price freezes.
Travelex’s customers can now benefit from member-only rates on all in-bureau purchases, including when purchasing travel cash or topping up their pre-paid Travelex Money Card, all at 0% commission.
In addition to member-only rates, Travelex Plus members will also get an additional first-trip discount, valid on all online and app purchases, during the first 30 days of the membership, as well as subsequent members-only online rate sales at regular intervals throughout the year.
Travelex Plus also offers access to favourable-rate alerts and price freezes, to make sure customers don’t miss out on a beneficial exchange rate.
In addition, whenever a currency hits its best rate in 30 days, Travelex Plus will notify members and freeze the price of that currency for users until 7am the next day.
The scheme is now live in the UK and will be expanded to other regions throughout the year with further customer perks and benefits.
“Travelex Plus offers customers a range of exclusive lifetime discounts that drive maximum value across cash and card. The scheme also enables us to build more personable, lifelong relationships with our customers,” said Simon Jackson, Chief Customer Officer, Travelex.
To celebrate the launch, Travelex will be running two pre-summer Travelex Money Card promotions for the scheme, rewarding new members with £40 additional currency when they load over £600 onto their TMC, or £20 additional currency when they load between £300 and £599.99 onto their TMC.
The promotions will run between 1 – 21 April, 10 – 20 May and then 16 June – 1 September 2025.
UK customers can sign up to Travelex Plus for free by providing their email address during their next transaction, in-bureau, online or via the Travelex app.
They can opt out at any time.
Travelex’ UK bureaux can be found at major airports including London Heathrow, Birmingham and Manchester, as well as at major retail destinations including London’s Selfridges and Westfield White City.
Travelex Plus is set to be expanded to further countries throughout the latter half of 2025.
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