Virgin cancels ‘handful’ of US flights in April/May
Virgin Atlantic has cancelled a ‘handful’ of flights in April and May, blaming ‘operational constraints’.
The airline said flights to and from Atlanta, San Francisco and Orlando will be affected, but did not provide any more detail.
"We constantly review our flying programme and identified that during a peak period we may face operational constraints," it said.
"Rather than risk any delays to customers on the day of travel, we have taken the necessary steps, now, to ensure that we can minimise disruption.
"It’s never our intention to disappoint our customers, and we’d like to apologise for any inconvenience caused by this change. We’ve offered everyone a choice of alternate flights, or a full refund if they no longer wish to travel."
It said it was working closely with partner Delta Air Lines to accommodate as many customers as possible.
"For customers that have booked Premium Economy on Virgin Atlantic operated flights and are subsequently moved onto a Delta Air Lines operated flight in main cabin, we will offer partial refunds on their Premium Economy booked seat," it said.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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