Waiting less
Travelers at US and international airports last year spent less time waiting at security checkpoints compared to 2002, according to the J. D. Power and Associates 2003 Global Airport Passenger Satisfaction Study. The study found overall waiting times at security checkpoints averaged 13 minutes in 2003, a decrease of 13.5% from the nearly 15 minutes travelers waited the year before. Wait times at security checkpoints outside of the US, however, are almost five minutes shorter than those at US airports, according to the study. Said Linda Hirneise, partner, J. S. Power and Associates travel practice: “Not only have security processes become more streamlined and efficient, but also passengers are arriving at airports earlier and are more prepared for what is expected of them when they go through security screening.” –Report by David Wilkening–
David
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Global tourism exceeds 1.5 billion travelers announces UN-Tourism
Qatar Airways offers reduced timetable to over 60 destinations
WTTC global tourism reached record economic impact of 11 trillion in 2025
Hands In, UATP join forces for airline multi-card payments
Overseas travelers to the United States declined by 2.5% in 2025