Wanted: seamless GDS
Travel management companies and corporations increasingly want agents and travelers to be able to access all rates and inventory from internet sites as well as GDS through a single interface.
That as the result of an AQUA Software Products Inc. study on independent web fare utilization and the use of non-GDS suppliers.
The survey included corporations and travel agencies with a collective air volume of almost $5 billion and 11.3 million yearly transactions. Corporate participants were not customers of the agencies surveyed.
“I am not surprised by the survey’s findings.” said Mark Ferguson, president of AQUA Software Products. He said the findings also showed that a vast majority, or 95%, of travel transactions continue to be processed through GDS.
Report by David Wilkening
David
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