Which? calls on government to save holiday protections
Which? wants the government to retain package holiday protections.
It is concerned a rush to review EU laws could leave holidaymakers with weakened protections.
This applies to when trips impacted by last-minute changes from package operators or suppliers.
It sees hundreds of complaints from people annually who suffer hotel downgrades,.
Recent cases include honeymooners whose dream trip was ruined when they were switched from a luxury resort to a lower standard alternative.
The Package Travel Regulations (PTRs) allow compensation in instances like this.
However, these protections are at risk.
Which? understands the government is planning to consult on changes to the regulations soon.
Which? Calls on the government to preserve these protections for UK and international holidays.
It also believes they should be enhanced.
Jo Rhodes, Deputy Editor of Which? Travel, said: “Alarmingly, there is a real danger protections relied upon by millions of travellers every year are at risk.”
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
[email protected]Mar 13, 2023 09:40 PM
Certainly need changing, but need to be more cost-effective, even- handed and enforced. They need to cover packages without flights, and airlines too, and to have the same criteria for everyone.Current ones aren't any of these and the CAA proposals for changes risk making things far worse. If the rules are ludicrously expensive and unenforceable, many companies will simply ignore them, as many do already
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