Airport parking company slammed for using man’s death in marketing
An airport parking company has apologised after it used a man’s death to promote sales.
AirportParkingReservations.com, which operates at more than 85 airports in the US and Canada, sent out an email on Monday urging potential customers to use its car parking service to avoid stress.
It referred to the recent death of a man at Chicago O’Hare airport’s car park saying it could have been due to the stress of the airport arrival, checking in and boarding the plane.
The email, which was headed "Can on-airport parking kill?" and also featured a $5 off voucher, stated: "Don’t be late and end up in a crate."
The email sparked an angry backlash from people who received it, with the company releasing a longer apology for causing "frustration and grief".
"We would like to sincerely apologise for the last marketing email sent that has caused frustration and grief for our customers. We strive to provide our customers with the utmost service and respect; however, we fell short on this commitment," the company said.
"There is no excuse for the topic of the recent email sent to our customers, and we can only extend our deepest apologies to those disrespected by it."
Diane
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Qatar Airways offers flexible payment options for European travellers
Phocuswright reveals the world's largest travel markets in volume in 2025
Airlines suspend Madagascar services following unrest and army revolt
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Skyscanner reveals major travel trends 2026 at ITB Asia