American Airlines says it’s getting better (all the time)
American Airlines CEO Tom Horton told AP this week that although the airline has gone through a rough patch its "operational performance is improving."
In a statement that sounded more like a partner in a rocky marriage, than an airline in bankruptcy protection Horton said, "We’ll get past this just like other airlines before us have."
AA has endured more than a month of unofficial pilot sick-outs, maintenance issues including seats coming unbolted in flight on several craft and delays so frequent experts are telling flyers to avoid the airline entirely. Horton acknowledged that "for a couple of weeks there, it was very difficult on customers." He acknowledged that that AA was not yet up to speed but said that it had significantly improved.
Gretchen Kelly
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.































Global tourism exceeds 1.5 billion travelers announces UN-Tourism
Qatar Airways offers reduced timetable to over 60 destinations
WTTC global tourism reached record economic impact of 11 trillion in 2025
Marginal increase for New York City tourism in 2025
Hands In, UATP join forces for airline multi-card payments