BA criticised for plans to reduce legroom
British Airways has come under criticism after reports emerged it plans to reduce legroom on short haul flights.
From next year the airline is looking to squeeze more seats on to its Airbus A320 and A321 aircraft.
It has refused to confirm the exact number, but reports suggest it will be two extra rows, or 12 seats in total.
The move would bring seat configuration in line with Aer Lingus, Iberia and Vueling, which are also part of airline group IAG.
It also means BA’s legroom would be the same as low-cost rival easyJet, and less than on Ryanair flights.
Hannah Maundrell, editor in chief of money.co.uk, said: "BA is playing a dangerous game if it’s trying to battle the budget airlines head on. It should look to what’s happened in the supermarket sector before it makes any further cuts.
"Trying to compete with budget brands purely on price didn’t work there and I’m doubtful whether it will here either. Great customer service is what coaxes consumers into spending more and this is one area where BA simply can’t afford to compromise."
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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