British Airways ‘agent for the rich and famous’ suspended
A British Airways worker responsible for looking after celebrities and Gold card holders has been suspended pending investigations.
Matthew Underwood has been described as a ‘special services agent’ helping the rich and famous to and from their flights.
But allegations have been made against him forcing an investigation by the airline.
Suspicions were raised when an entire flight was delayed for two customers, reports the Sun on Sunday.
A British Airways spokesman said: "We take any allegations of wrong doing very seriously, always investigate, and involve the appropriate authorities when necessary."
Diane
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026