Carlson selects i-Select
Carlson Wagonlit Travel (CWT) announced the introduction of CWT i-Select.
The internet service combines online efficiencies with conventional travel services.
Carlson Wagonlit officials said the move was made to capture new market share and to compete head-on with online travel agencies.
“This new service reflects where the marketplace is going,” said Robin Schleien, president, CWT North America.
“We believe i-Select will appeal to a large cross-section of companies and their travelers because it allows them to assemble and pay for a travel program based on the products and services they most value,” he added.
The move marked CWT’s first foray into standardizing an offering to allow companies of any size to take advantage of its expertise and capabilities.
i-Select is now available in the US. Carlson officials said it is optimal for companies whose culture is focused on cost-conscious buying, standardized processes and a desire to be recognized as a change leader.
Customers using i-Select will have a core package. The core offering can stand alone or be supplemented with additional, value-added services based on a company’s specific travel needs.
Customers select products and services from five areas: implementation, online services, offline services, account management and extended services.
Value-added components include adoption packages, mobile services, limo and rail service and a variety of others.
Mr Schleien said i-Select rounds out CWT’s portfolio of service offerings, which includes basic, simple transactions to highly customized and complex management for corporate travel customers.
Report by David Wilkening
David
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
In Italy, the Meloni government congratulates itself for its tourism achievements
Singapore to forbid entry to undesirable travelers with new no-boarding directive