Chaos at Stansted after fault with security scanners

Saturday, 10 May, 2017 0

Stansted Airport has apologised for a technical problem that caused long queues at security yesterday morning.

The fault with security scanners meant some passengers missed their flights altogether.

The problems began at around 4.30am and, according to the airport, were resolved by 8.15am.

Passengers posted complaints on social media and showed pictures of large crowds waiting to pass through the airport.

Passengers described the departures halls as ‘hell’ and a ‘zoo’ and criticised the airport for lack of announcements and organisation.

One likened it to a ‘zombie apocalypse’.

According to some reports, one passenger fainted and wheelchair users were unable to make their way through.

A tweet from Stansted thanked passengers for their patience and cooperation.

 



 

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Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.



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