Cruise passengers left high and dry
Sun Princess has been forced to cancel its first sailing since a $30 million refit in dry dock.
The cruise line said a switchboard malfunction resulted in limited onboard power, which hindered its ability to run hotel operations.
The power failure affected the ship’s air conditioning, cabin lighting, toilet systems and galley.
Sun Princess was due to embark on a 14-night Asia cruise from Singapore on Tuesday, ending in Fremantle. About 2,000 passengers were due to sail on the ship.
Princess Cruises said it would provide all passengers with a full refund and a 100% future cruise credit. “Additionally, we’re covering the costs for all return flights home and incidentals,” it said.
The cruise line has flown staff to Singapore to assist disappointed passengers.
Princess says the Sun Princess’ next sailing – an 11-night cruise from Fremantle to Singapore scheduled for September 3 – would go ahead as planned after repairs are made.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Qatar Airways offers flexible payment options for European travellers
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Skyscanner reveals major travel trends 2026 at ITB Asia
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists