Don’t gloat about Lowcost failure
The collapse of Lowcost Travel Group on Friday sent shockwaves through the industry.
The company didn’t offer consumer protection and around 110,000 people who have booked with the company, around two thirds of them British, face losing their money.
Around 27,000 in resorts may need to pay again to get home.
Many in the industry were quick to gloat about the company’s demise, blaming customers for taking the risk of booking with an unprotected company.
But surely the incident only highlights that much more needs to be done to educate customers about the importance of being protected.
Click here to read the views of TravelMole contributor and media trainer Jeremy Skidmore, who thinks the whole thing has left a bad taste.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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