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HotelPlanner launches Alexa-powered smart booking
HotelPlanner, has launched a new Alexa-enabled hotel booking feature that connects customers to a global gig-based ‘Hotel Planner’ agent to book a discounted hotel stay – anywhere in the world – at any time.
The announcement of the industry-first service is well-timed with the rise in voice-activated technology and the ‘Internet of Things’ revolution.
Using an Alexa device or the Alexa app, a customer must first say ‘Alexa – enable the HotelPlanner skill.’
Once the skill is enabled, customers can then activate the feature any time by saying “Alexa – open HotelPlanner” or “Alexa – ask HotelPlanner to make a new reservation in Boston.”
Once a customer tells Alexa their travel details, the service immediately connects the customer to a live Hotel Planner as a priority call, which bypasses the call queue.
The Hotel Planner can then typically offer a discounted rate before completing the booking.
HotelPlanner’s proprietary artificial intelligence and VOIP capabilities will also try to route customers to a gig-based Hotel Planner who either lives in, or knows about, the customer’s desired destination so that they can provide localized and personalized service.
“We believe that adding Alexa-enabled hotel bookings is an industry game changer,” says John Prince, Co-Founder & Chief Information Officer, HotelPlanner.
“As the Internet of Things and smart technology become more ubiquitous, HotelPlanner is ready to provide a tech-forward solution that embraces voice activation and anticipates how consumers will interact with technology to make travel plans..”
In August 2021, HotelPlanner announced that it had entered into an agreement providing for a three-way merger with Astrea Acquisition Corp. (NASDAQ: ASAXU), a special purpose acquisition company, and Reservations.com.
The merger will see HotelPlanner becoming a publicly listed company on NASDAQ under the ticker symbol “HOTP.”
Watch TravelMole interview with HotelPlanner Co-Founder & CIO John Prince
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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HotelPlanner launches Alexa-powered smart booking – Support
HotelPlanner, has launched a new Alexa-enabled hotel booking feature that connects customers to a global gig-based ‘Hotel Planner’ agent to book a discounted hotel stay – anywhere in the world – at any time.
The announcement of the industry-first service is well-timed with the rise in voice-activated technology and the ‘Internet of Things’ revolution.
Using an Alexa device or the Alexa app, a customer must first say ‘Alexa – enable the HotelPlanner skill.’
Once the skill is enabled, customers can then activate the feature any time by saying "Alexa – open HotelPlanner" or "Alexa – ask HotelPlanner to make a new reservation in Boston."
Once a customer tells Alexa their travel details, the service immediately connects the customer to a live Hotel Planner as a priority call, which bypasses the call queue.
The Hotel Planner can then typically offer a discounted rate before completing the booking.
HotelPlanner’s proprietary artificial intelligence and VOIP capabilities will also try to route customers to a gig-based Hotel Planner who either lives in, or knows about, the customer’s desired destination so that they can provide localized and personalized service.
"We believe that adding Alexa-enabled hotel bookings is an industry game changer," says John Prince, Co-Founder & Chief Information Officer, HotelPlanner.
"As the Internet of Things and smart technology become more ubiquitous, HotelPlanner is ready to provide a tech-forward solution that embraces voice activation and anticipates how consumers will interact with technology to make travel plans.."
In August 2021, HotelPlanner announced that it had entered into an agreement providing for a three-way merger with Astrea Acquisition Corp. (NASDAQ: ASAXU), a special purpose acquisition company, and Reservations.com.
The merger will see HotelPlanner becoming a publicly listed company on NASDAQ under the ticker symbol "HOTP."
Watch TravelMole interview with HotelPlanner Co-Founder & CIO John Prince
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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